Shipping policy

Orders are typically processed within 1–3 business days. Once your order has shipped, you will receive a confirmation email with tracking information.

Please note that processing times may be slightly longer during launches, holidays, promotions, or periods of high order volume.

Shipping rates and available delivery options are calculated at checkout based on your location and selected shipping method.

Estimated delivery times are provided by the shipping carrier and begin once your order has been shipped.

Where available, shipping rates and delivery options will be shown at checkout.

International customers are responsible for any applicable customs duties, import taxes, brokerage fees, or other charges required by their destination country.

Once your order has shipped, tracking information will be sent to the email address provided at checkout.

Please allow some time for tracking information to update after receiving your shipping confirmation.

Once an order has been transferred to the shipping carrier, delivery times are outside of our direct control. Delays may occasionally occur due to weather, customs, carrier disruptions, holidays, or other circumstances.

We will always do our best to assist if you experience an issue with your shipment.

Please double-check your shipping information before completing your purchase.

Sealed With Grace™ is not responsible for delays or failed deliveries caused by an incorrect or incomplete address provided at checkout. If you notice an error, please contact us as soon as possible before your order ships.

If your order arrives damaged, incorrect, or you experience an issue with delivery, please contact us at swghaircare@gmail.com with your order number and any relevant photos or information.

We will work with you to determine the appropriate next steps.